Refund policy
Return & Refund Policy
At Lustre Of Love, we want you to feel confident in every purchase. If you receive a product that doesn’t fit or has a defect, we’re happy to offer a 7-day return or replacement policy.
Return Conditions
- You have 7 days from the date of delivery to request a return or replacement.
- Returns are accepted only for defective items or sizing issues—not for change of mind.
- Customers are responsible for return shipping costs.
How to Return
To initiate a return, follow these steps:
1️⃣ Email us at 📧 support@lustreoflove.in with your order number and reason for return (or contact us on WhatsApp at +918810650075).
2️⃣ Pack the item securely in a box or envelope. Mention your order number on the package.
3️⃣ Ship the package using a trackable courier service.
4️⃣ Once we receive your return, we’ll inspect it and process your replacement or refund.
📌 Unboxing Video Required: If the product is defective, an unboxing video is mandatory for a claim.
Refunds & Processing Time
- Returns are processed within 1 business day of receiving your package.
- Refunds will be credited to the original payment method within 7 business days.
- For COD orders, refunds will be processed via IMPS, Google Pay, Paytm, or PhonePe.
For any queries, reach out to us at 📧 support@lustreoflove.in
Whatsapp: https://wa.me/918810650075